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9. May I drop in for a tour?
You are welcome to visit at any time; however, to provide answers to the many questions you are likely to have, we recommend that you contact either Tanya Smith, for the Nursing Facility or Ronnalean Sanborn for the Residential Care Facility for a guided tour.
10. When can I have visitors at Victorian Villa?
We have no set visiting hours. Family members and friends are welcome at any time of the day or night. We strongly encourage families to be involved in your life. It gives you increased feelings of self worth and continuity.
11. Can I go out to eat with my family?
You may go out any time your family or a friend wants to take you out unless this is medically unsafe. We ask that you sign out and back in and let one of the staff know you are leaving so that we know where you are and can review your medication needs.
12. Can I keep my primary care physician?
Victorian Villa wants you to get the best care you can. Several doctors from the area come to the facility regularly to see residents in the nursing facility. We have found that this generally results in the best care for the resident even if it means changing physicians. For residential care residents and nursing facility residents needing specialists, we provide non-ambulance transportation to physicians in the area (including Rumford, Farmington, Livermore Falls, Lewiston/Auburn, and South Paris).
13. Can I keep some of my personal items in my room?
Personal items are encouraged as space permits. We are unable to provide storage for personal furniture and extra clothing. We encourage you to keep valuables in a safety deposit box or with family members.
14. What are some of the conveniences that are not included in Room and Board?
Televisions – you can bring a small or medium-sized television for your room or use one of our color televisions for no extra charge.
Cable – you can have the expanded 50 channel cable for $20/month (prorated if necessary).
High speed internet is available for a fee. Visit the office for details.
Beautician services – you can have your hair beautifully done in our onsite beauty parlor at reasonable rates by a friendly beautician. Prices and hours are posted by the beauty shop door.
15. What is the resident trust fund?
Residents may keep funds in a bank account set up specifically for the residents at Victorian Villa. This interest-bearing account allows us to safeguard your cash, pay for beautician services, cable, or other expenses with your authorization. You are not required to open an account.
16. Will I be able to use the telephone?
Victorian Villa provides a local access cordless telephone at each nurse’s station for residents to use. Cell phones are a good option now that a tower has been built in Canton. Residents who wish to have a landline telephone in their room should contact Oxford Telecom directly to set up services.
17. How do I get mail at Victorian Villa?
People wanting to send mail to a resident should address it to
(Resident name), P.O. Box 548, Canton, ME 04221.
This mailbox is checked each day the Post Office is open.
Any mail for the facility should be mailed to
Victorian Villa, P.O. Box 636, Canton, ME 04221.
You can also E-mail the resident at: resident@victorianvilla.net
18. My doctor has ordered a special diet, is this a problem?
We are able to provide a wide variety of modified diets as ordered by your physician. We also provide vegetarian meals.
19. Can I eat my meals in my room?
Meals are an enjoyable social time for many, but we understand that sometimes you may prefer to eat alone. Meals will be served to you in your room upon request.
20. What if I don’t like the meal I’m served?
At each meal, we offer the main choice and an alternate choice. If you do not like those, we have a ‘soup and sandwich of the day’ available for lunch and supper. Menus are on a four week rotation. Meals are varied and posted ahead of time so you know what will be served.
21. Can I invite a guest to eat with me?
Yes. The kitchen staff needs to be informed promptly so that you can be served at the same time. Just let the nurse or a kitchen staff member know of your plan. Meals are available for a small fee of $3.00. Payment can be made in the business office or the office mailbox when the office is closed.
22. Are snacks available?
At 10:00 a.m. and 3:00 p.m. snacks are delivered to the residents. Snacks are offered to meet any dietary restriction. Snacks are also available at 7:00 p.m. for those who desire or need one due to special conditions. Snacks are also available upon request.
23. What is the food like?
Most of the food is made just like Grandma used to make. We don’t use mixes. The meals are ‘tried and true’ favorites. Your suggestions are always welcome; in fact, the residents chose the menu for at least one meal at their monthly resident council meeting.
24. Who owns Victorian Villa?
Victorian Villa was founded in 1970 by Aiden and Zilla Redding. The business is now owned by the second generation of family members and operated by Mark Jacobs - a grandson of the founders. You can learn more about the company’s history and Mark Jacobs elsewhere on our Web site.
25. How can I know if you have job openings?
Click the link to go to our web page for Job Openings. We also list our jobs on www.JobsInME.com. Other ways to learn of job openings include - finding out through a Victorian Villa employee, watching our sign by the road, or reading our occasional ‘help wanted’ ad in the local newspapers. You are welcome to inquire by calling our Business Office at 597-2510.
26. How do I apply for a job?
To apply for a job at Victorian Villa you need to complete an Application for Employment. You can obtain one by visiting our Business Office or by contacting us at (207) 597-2510 or Melodie Abbott. After submitting the completed application you should expect a phone call within a couple days.
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